Professional Liability Resources


The Trust has provided AVMA members with access to professional liability coverage for more than 60 years. Browse this page for resources specific to protecting your career — and if needed, filing a claim.

Submit a Claim

Professional Liability Resources


Professional Liability Overview

We recognize the value of a comprehensive veterinary insurance program. Take a moment to read this overview and learn more about the coverage provided, the renewal policy, and what happens if you leave Innovetive Pet Care.

Download the Overview

Professional Liability Frequently Asked Questions

Who is covered? Can I keep my individual coverage in addition to Innovetive Pet Care's practice policy? Get these answers and more in this FAQ.

Download the FAQ

Submit a Claim

Immediately upon notification of a claim or occurrence of an incident likely to give rise to a claim, download and complete this form and return to AVMAPLITclaims@zurichna.com.

Download the Claim Form and Send via Email

Meet Your Dedicated Trust Veterinarian


The AVMA Trust has a dedicated veterinarian resource for Innovetive Petcare, Dr. Jennifer Frey, who is available to Innovetive Petcare employees for advice on potential malpractice scenarios. Dr. Frey is a peer-to-peer resource and is available to collaborate on training opportunities such as webinars and other educational initiatives. Dr. Frey reviews every actual malpractice claim that arises for Innovetive Petcare employees. Read on to learn more about Dr. Frey.

Jennifer Frey, DVM Trust Veterinarian Professional Liability Resource for Innovetive Pet Care

When other junior high students were navigating the perils of adolescence, Dr. Frey was already charting her life’s journey. It was in the seventh grade—based on her love of animals and strong interest in math and science—that she decided veterinary medicine was for her.

As a Trust Veterinarian, Dr. Frey is a resource to all members. She loves providing not only guidance but also comfort to veterinarians who may be dealing with a claim, difficult client interactions, or the loss of a patient.

Dr. Frey practiced small animal medicine and surgery as well as emergency medicine for 20 years before joining the AVMA Trust in 2019. She currently lives in Illinois with her family including a Shih Tzu mix named Lexie and a crazy cat, Cosmo.

To discuss an incident with a dedicated AVMA Trust Veterinarian, please reach out by clicking on the email address: avmatrustvets@avmaplit.com

Request a Certificate of Insurance

Click here