Publications and Articles


Browse our collection of newsletters and articles, including the popular Professional Liability newsletter, Veterinary Practice Briefs, and Companion Animal newsletter.

Professional Liability Newsletters


2024 | Client Injury

Inside this Issue:

  • Client Injury Closed Claims
  • Keeping Clients & Patients Safe during Treatment
  • Coverage for Human Injuries
  • Increased Risk of Human Injury during Euthanasia
Read More

2024 | Effective Communication

Inside this Issue:

  • Communications Checklist
  • Communications Claim Scenarios
Read More

2023 | Veterinary License Defense

Inside this Issue:

  • Understanding the Complaint Process
  • Medical Records & License Defense
  • License Defense Closed Claims
Read More

2023 | Recordkeeping Do's & Don'ts

Inside this Issue:

  • Medical Recordkeeping Do's
  • Medical Recordkeeping Don'ts
  • Client Communication Notes
  • Closed Claims
Read More

2022 | C-Sections

Inside this Issue:

  • C-Section Claims by the Numbers
  • C-Section Considerations
  • C-Section Closed Claims
  • Additional C-Section Resources
Read More

2022 | Medication Errors

Inside this Issue:

  • Medication Error Causes
  • 5 Tips to Avoid Medication Errors
  • Medication Error Closed Claims
  • Additional Resources
Read More

2022 | Owner Consent

Inside this Issue:

  • Key Principles of Obtaining Owner Consent
  • My Veterinary Life Podcast
  • Owner Consent Closed Claims
  • Responding to Client Demands for Payment
Read More

2021 | Patient Handling Claims

In this Issue:

  • Tips for Safe Patient Handling
  • Curbside Service Closed Claims
  • Curbside Service Insurance Checklist
Read More

2021 | Social Media & Cyberbullying

Inside this Issue:

  • The Dos and Don'ts of Responding to Complaints and Negative Reviews
  • Cyberbullying Closed Claim Stories

Read More

2021 | Restraint

Inside this Issue:

  • Common Restraint Injuries in Small and Large Animals
  • Tips for Reducing Restraint Injuries during Treatment
  • Animal Restraint Closed Claims
Read More

Companion Animal Newsletters


2024 | Anesthetic Monitoring

Inside this Issue:

  • Intervention during Anesthesia
  • Monitoring Behaviors to Implement Immediately
  • The Power of Anesthetic Record
  • A Note on Shelter Medicine
  • Anesthesia Closed Claims
Read More

2023 | Anesthesia

Inside this Issue:

  • Anesthesia Best Practices
  • Anesthesia Closed Claims
Read More

2022 | Thermal Injuries

Inside this Issue:

  • Thermal Injuries & Insurance Claims
  • Tips for Avoiding Thermal Injuries
  • Thermal Injury Closed Claims
Read More

2021 | Dentistry

Inside this Issue:

  • Dentistry Best Practices
  • Dentistry Anesthesia Best Practices
  • Dentistry Closed Claims
Read More

Work-Life Study Articles


Struggling with Work-Life Balance? You’re Not Alone

Striking the right balance between your work life and home life can be a challenge. In a recent study by the AVMA Trust, 63% of participating veterinarians reported that they “often” or “very often” work beyond their scheduled hours. In addition, 77% of respondents said they consider their daily lives to be work-dominant.

Read More

Leaving Work at the Clinic: Strategies to Separate Work and Life

If you’re struggling to separate your work and life domains, you’re not alone. Over three-quarters of surveyed veterinarians from a recent study by the AVMA Trust report feeling that work dominates their life.

Read More

An Attitude of Gratitude May Lead to Higher Job Satisfaction

Finding job satisfaction while maintaining a healthy work-life balance or integration is a goal we all share. But achieving this goal can take a special mindset – especially when it comes to the often-challenging practice of veterinary medicine.

Read More

PTO and Vacation: Replenish Mental Health to Boost Job Satisfaction

As a veterinary professional, the days you spend caring for others can be fulfilling. But, over time, they also can be exhausting and lead to compassion fatigue. Your mental and physical health affects your ability to provide excellent care, so maintaining your personal wellbeing should be a top priority – as should supporting the wellbeing of those around you.

Read More

Setting Boundaries with Clients

Most veterinarians experience positive connections with their clients – especially those who have entrusted the veterinarian with the care of their animals over a long period. However, many veterinarians – along with caregivers and first responders in other fields – have reported a shift in the dynamic between themselves and some clients during the pandemic.

Read More

Work-Life Balance Is a Moving Target

Is a work-life balance achievable – and can it be maintained? Does a balance between life and work domains truly exist at all, or is “work-life balance” a myth or moving target with a definition that changes for each individual?

Read More

Painting a Picture of a Positive Workplace: Attributes of a Wellbeing-Centric Practice

68% of veterinarians rated their workplace as positive or very positive, leaving nearly a third of veterinarians rating their workplace as neutral or negative. In order to support a staff and business that promotes these healthy attitudes, every staff member needs to contribute to its success, starting with the employer. We have compiled some aspects of healthy, supportive practices as reported by veterinarians in the survey.

Read More

Showing Appreciation for Good Clients: Learning From Positive Client Interactions

Particularly during the pandemic, veterinarians reported negatively-charged client interactions and the toll it was taking on themselves and their staff. Although the intense pressure from the pandemic is largely in the rear-view mirror, veterinary clinics still brace (and train their staff) for the inevitable “bad client.” You know the one (or perhaps more than one).

Read More

Sign up for the PLIT Newsletter